You brought together the stakeholders, set an ambitious goal to shift your business, and triggered a significant change process. But then it fell apart. The reorganisation created friction, customer insights turned out to be mere assumptions, and the IT landscape was too rigid to adapt. What happened? Often, we lack a shared mental model of how the enterprise actually functions as a single, interconnected system.
In this session, Annika and Milan will show you how to move beyond isolated charts and static presentations. Using the Milky Way mapping technique, you will learn to capture your enterprise’s Core Story—the repetitive pulse of what you do—within a unique cycle-based geography. This isn't just a diagram; it's a living workspace designed for transversal decision-making, allowing you to spot hidden consequences and align your "stars" (Identity, Experience, and Architecture) with clear intention.
Annika Klyver’s work is about making transformations in large organisations happen. She has worked with Enterprise and Information Architecture for over 15 years. She has experience from numerous change and architecture programs in several business lines. Her background is in controlling, business development and within project portfolio management. She has also been a highly appreciated teacher in EA since 2011. Annika is a thought leader in Business Architecture, the ways of working, the visualization of business architecture and she is constantly looking for better ways to create great Enterprises. She is a speaker at international conferences. Annika is a Business Designer/Architect at Scania.
Milan is president of Intersection Group, and a co-founder of the consultancy Enterprise Design Associates and Teamenu, a digital workplace SAAS business. 12 years back, Milan launched a social software startup and designed a patented innovation for commercial flight decks. Today he works with enterprises of all shapes and sizes, to make them deliver, and useful to people. He's been working with enterprises like Google, SAP, Toyota, the OECD and the UN. His first book Intersection introduces this Enterprise Design approach, and he is co-organising the Intersection conference series since 2014. He is co-author of the book Enterprise Design Patterns and curator of EDGY, an Open Source tool for co-creating better enterprises, adopted by organisations around the globe.
