Jump to content
Toggle menu
Join the community

The Art of Human Interaction

Behavioural patterns to enhance relationships and collaboration within the enterprise
  • Webinar
  • May 30, 2024,4pm Berlin, Paris (CEST)
  • Online

How to behave to build better relationships and collaboration.

Your Enterprise Designers’ role is to ensure that the overall business & IT landscape is designed for the purpose and stays adaptive to changing market demands. To be able to do this, you need to collaborate with many people. Having no formal authority over the vast majority of your stakeholders and co-creators, you rely on their interpersonal skills to fulfill their enterprise-wide role. You need to be able to build relationships that go beyond the purely transactional. You need to help them trust you and see you as a partner and co-creator, not as an order-taker, supplier, or external party with interests counter to their own. Most importantly, you need to realize that every interaction with a stakeholder, however fleeting, is a chance to influence their thinking and nudge their decisions in another direction.

This webinar provides guidance on how to behave when interacting with your many stakeholders to build better relationships and collaboration.

You will learn things like:

  • How to ask powerful questions;
  • What you can do to improve your listening skills;
  • How to build the trusted relations you need for your task.

Get the slides as pdf.

Speakers

Bard Papegaaij
Bard Papegaaij Author
Intersection Group

I am a practitioner, coach and writer with a deep compassion for the human condition and a burning desire to help people live better lives, do better work and create a more sustainable and socially connected society in the process. I have a uniquely pragmatic approach to these challenges. I break complex concepts down into simple, compelling and powerful stories, frameworks and models. My keynotes and workshops give people practical tools and ways to take control of their own development. And my very personal style, sprinkled with humour, anecdotes and pearls of wisdom, engage and motivate audiences to see beyond the obvious and the limited, into a future in which anything is possible. Throughout 35+ years of working with organisations all over the planet I have helped individuals and organisations with maturing their awareness and mastery of their individual and collective emotional abilities; creating more inspiring and sustainable approaches to leadership and team development; and taking responsibility for the future evolution of their organisational cultures. I have authored and co-authored books on Machine Translation, Personal Development and Enterprise Design.

Recording

Watch the recording here!