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Bridge the gaps with Milky Way enterprise maps

You brought together all the stakeholders, you set an ambitious goal to shift your business, and you triggered a significant change process.

But then it fell apart. That reorganisation messed up the responsibilities. The customer insights turned out to be just assumptions. The IT applications were too hard to change, and the regulations were too constraining. And your stakeholders were not that convinced after all. What just happened?

In this session, Annika will show you a mapping technique for facilitating enterprise-level change by design. Based on an overarching model of Enterprise Design Facets and Elements, a Milky Way map captures the value cycle of the enterprise as a system. If used as a true anchor model, it opens up the conversation on your Enterprise Design: what you can do, where to go next, and what to change to get there.

Key takeaways:

  • How to draw your enterprise on a napkin: learn - how to establish a business geography to facilitate joint wayfinding between stakeholders
  • Reveal the links: map out how your enterprise pursues its purpose, the capabilities it relies on to deliver, and the experience outcomes it enables for customers and others
  • Have the right conversations: how to create clarity when developing product strategy, business transformation or investment options, collaboratively and visually
  • Stories, insights and lessons learned from a variety of engagements at the intersection between business architecture, organisation and experience design

Watch the recording here.

Get the slides as pdf.



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About the author

Annika Klyver

Annika Klyver

Senior Business Architect
Scania
Stockholm, Sweden

Annika Klyver’s work is about making transformations in large organisations happen. She has worked with Enterprise and Information Architecture for over 15 years. She has experience from numerous change and architecture programs in several business lines. Her background is in controlling, business development and within project portfolio management. She has also been a highly appreciated teacher in EA since 2011. Annika is a thought leader in Business Architecture, the ways of working, the visualization of business architecture and she is constantly looking for better ways to create great Enterprises. She is a speaker at international conferences. Annika is a Business Designer/Architect at Scania.