For a few years now customer experience and employee experience have been a top table conversation.
Lisa Woodall
I sense a new era is emerging as we go further into to the 2020s and that’s one of going beyond engagement to an era of more informative creative ways to engage in a more entertaining way and also going beyond frictionless efficiency drivers to creating experiences that enhance well being, inclusivity and mindfulness.
You work very hard, but does it really make a difference?
Capturing a wealth of experience from many sources, four world-class enterprise designers and architects present a collection of 35 immediately applicable solutions to successful enterprise design.
