Paulo is a seasoned professional with over 15 years of experience in business process management across various industries, including manufacturing, retail & wholesale, transportation, financial services, insurance, and healthcare. Digital transformation strategist; defining business plans and scaling solutions through technology. Delivery lead of enterprise applications; designing reusable, secure, and efficient solutions, and creating detailed blueprints for IT development, as well as effectively communicating complex concepts to non-technical stakeholders. Management consultant; diagnosing root causes of problems, supporting initiative prioritization, and planning communications.